After checking in, it is straight into the Elf workshop where Mother Christmas will help your children complete their arts and crafts, which of course they can take home as a memento of your visit to us. During their time in the Workshop, the children can also see if their name is in the Good Book. It is interactive this year and will create lots of excitement.

And, when you are ready it’s on to the Winter Wonderland, offering all the winter thrills that children love whilst in a warm and dry environment. This year we have 4 different sections, plenty of time and space to have a full-on snowball fight. Plenty of photo oppportnities, throwing snowballs at the Snow Monster, and seeing how high you can get our ice cubes. Our snow rooms are so much fun, full of our magical snow where is not cold and it is not wet.

Your children will be able to see the Christmas Fairy’s beautiful carriage set in her wooded area, surrounded by Christmas Wishes, a lovely photo opportunity for you. Our charity Wishing Well will also be set up in this area, last year we raised over £1000 for Phoenix Ward, the Paediatric ward at Broomfield Hospital. We would love to beat that this year, so please bring some loose change to pop in.

This year our special Santa’s Train will continue your little ones Christmas adventure towards Father Christmas.

After their exciting train ride, the children can then find their very own Santa Letters (please see our FAQ’s) and then it is time to see the Big Man himself for a personalised chat.

This year, you will be able to purchase hard copies of the photographs taken during your festive visit, but we are also offering you the chance to buy these photos (and videos) on a Santa USB stick for a reduced price. You can also pre-purchase a USB Santa stick during the checkout section for a reduced price, saving £10 on the price you would pay on the day. The Santa USB stick will include all the photos and videos taken by us.

A trip then to the Elf Post Office . This year your child can choose which present they want, as part of reducing our carbon footprint, we have opted not to wrap the children’s presents. This gives them a fantastic opportunity to choose which present they would like to take home with them.

What is that cheeky elf Trixie up to this year?

There is so much more to this year’s festive experience be prepared for some amazing surprises that the entire family can enjoy.

Some important information about your visit – please read all of our FAQ‘s which will answer the majority of your questions about your visit.

Once, you have placed your order, you will be able to download an invite for your child, from Father Christmas, inviting them to visit him at The Party Kingdom. The invite will give the date, and the time of your visit, please bring this with you and show it to the elf at check in.

During the checkout process you will also be able to upgrade to a premium Elf pack which will include a personalised golden ticket, see our FAQ’s to find out what else your child will receive in this pack.

You will receive an order confirmation via email. This email will give you all the information you will need about your child’s Santa letter. You can find out more about this in our FAQ’s, Please make sure that [email protected] is not blocked as lots of people end up with our important emails in their junk folder.

There is a limit of 10 people per family booking. This is the maximum amount of people we can have in the grotto. All people on the same booking will need to go in to see Santa together. If you want to see him individually you will need to make 2, or more bookings.

As, in previous years, we suggest you wear flat shoes, so you can join in with the fun and bring a bag to collect the items your children will collect on their magical journey with us.

You will be outside for a short period, so we recommend that you dress according to the weather, including wellies if it is wet.

Baby buggies are welcome, but we ask you not to bring wide double buggies due to size restrictions in certain areas.

Our car parking is limited, so please arrive in as few cars as possible, as Father Christmas needs some space to park his sleigh, our Transport Elves are there to help you.

Please do not arrive more than 20 minutes before your timed visit as you may be asked to come back. You can purchase refreshments while you are waiting for your exciting adventure to start.
Please Note: you must finish all refreshments before you enter our Winter Wonderland areas.

Included in our 2023 Christmas Experience:
 Invite from Father Christmas (downloaded after your booking)
 Option to upgrade to a Deluxe Elf Pack
 Arts and Crafts with Mother Christmas
 4 Winter Wonderland Sections
 Santa’s Train (Weather Permitting)
 6 new amazing interactive sections
 Personal family visit to Father Christmas
 Present from The Elf Post Office
 Favourite Christmas Characters
 Lots of fun, and interactive games throughout